Privacy Policy — Nancy & Rose

Effective Date: February 25, 2026

Nancy & Rose respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect personal information when you:

• Place an order
• Create an account
• Subscribe to our newsletter
• Contact our customer service team

This information may include:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (securely processed by our payment providers)
• IP address and device information
• Website browsing and activity data

We also use cookies and similar technologies to improve your experience and analyze website performance.

2. How We Use Your Information

Your personal information is used to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal and tax obligations

We do not sell, trade, or rent your personal information to third parties.

3. Sharing of Information

We may share your information with trusted third-party service providers necessary for operating our business, including:

• Payment processors
• Shipping carriers
• Website hosting and IT service providers
• Marketing and analytics platforms

These providers are required to protect your information in accordance with Canadian privacy laws.

Some personal information may be processed or stored outside of Canada, depending on where our service providers operate.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.

Once no longer required, your information will be securely deleted or anonymized.

5. Cookies

Our website uses cookies to:

• Improve functionality
• Analyze website traffic
• Personalize marketing content

You may adjust your browser settings to refuse cookies; however, doing so may affect certain website features.

6. Your Rights

Under Canadian privacy law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent where applicable
• Request deletion where legally permitted

To exercise any of these rights, please contact us through our Contact page.

You may also file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

7. Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration.

All payment transactions are encrypted and processed securely using SSL technology.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

The most current version will always be available on this page.